Welcome to SuperChill Distro. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or purchase our CBD products, including CBD Juice, Gummies, Oils, Tinctures, Cartridges, and Vape Oil.
1. Information We Collect
a. Personal Information
When you visit our site or make a purchase, we may collect the following:
- Full name
- Billing and shipping address
- Phone number
- Email address
- Payment details (processed securely via third-party payment providers)
b. Non-Personal Information
We may collect data such as:
- Browser type and version
- Device type
- Pages you visit
- Time and date of visit
- IP address
This helps us improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send shipping and order updates
- Send marketing and promotional emails (only if you opt-in)
- Improve our website and services
- Prevent fraudulent transactions
3. Sharing Your Information
We never sell or rent your personal information. However, we may share it with:
- Payment processors (to handle your transactions securely)
- Shipping carriers (to deliver your orders)
- Service providers (for website hosting, analytics, or marketing)
- Legal authorities if required by law
All third parties are required to keep your data confidential and secure.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Improve site speed and functionality
- Analyze user behavior for marketing and optimization
You can disable cookies through your browser settings, but some site features may not work properly without them.
5. Data Security
We take your data security seriously. All information is stored securely and processed using encrypted connections (SSL). Our site follows industry-standard best practices to protect your personal data.
6. Age Restrictions
You must be 21 years or older to use our website or purchase any CBD products. We do not knowingly collect information from individuals under 21. If we discover such data, it will be deleted immediately.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Opt-out of marketing emails (just click “unsubscribe” at the bottom of any email)
To exercise these rights, email us at: info@superchillproducts.com
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our site after changes means you accept the new policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
SuperChill Distro
Email: info@superchillproducts.com
Phone: +1 (516) 570-5006